Keep your WordPress website fast, secure, and up to date — without having to think about it. Support plans built for Canadian businesses.
A Website Is Not a One-Time Project
The day your website launches is not the day your website is done. WordPress needs regular updates. Security threats evolve. Plugins go stale. Content needs to change as your business grows. The internet in general doesn’t sit still, and neither should your site.
Dot832 support and maintenance plans take those concerns off your desk. We keep your site running — quietly, reliably, every month — so you can focus on running your business.
Who Support Plans Are For
Our maintenance plans are designed for:
- Dot832 clients who want us to continue caring for their site after the initial 30-day post-launch window
- Canadian businesses with existing WordPress sites built by another agency or developer who is no longer available
- Business owners who manage their own site day-to-day but want a professional safety net for updates, security, and technical issues
- Organizations that need a reliable point of contact when something breaks, without the delays of ticket queues or offshore support
What’s Included
All Dot832 support plans include the following as standard:
Platform Updates
- WordPress core updates applied promptly after release and testing
- Plugin and theme updates managed on a regular schedule
- Compatibility testing to catch issues before they reach your site
Security & Monitoring
- Malware scanning and firewall monitoring
- Uptime monitoring with alerts when something goes wrong
- Daily off-site backups with easy restore
- SSL certificate monitoring and renewal
Performance
- Regular performance checks to catch slow-downs early
- Image and database optimization
- Cache management and review
Content & Support
- A set number of content updates each month (pricing tier dependent)
- Email and phone support during business hours
- A real Canadian point of contact — not a ticket queue
Monthly Reporting
- A plain-language monthly report showing what was updated, scanned, and maintained
- No jargon, no fake metrics — just what we actually did for your site
Plan Tiers
We offer three support plan tiers to match the size and complexity of your site. All plans are billed monthly in Canadian dollars.
Essential
For small business websites with standard functionality and low-to-moderate traffic.
- All standard inclusions listed above
- Up to 2 content updates per month
- Standard response times
- $150 CAD per month
Professional
For established business sites with more content, more traffic, and greater reliance on the site for lead generation or ecommerce.
- Everything in Essential
- Up to 5 content updates per month
- Priority response times
- Quarterly site health review and recommendations
- $300 CAD per month
Enterprise
For complex sites with ecommerce, custom integrations, or business-critical uptime requirements.
- Everything in Professional
- Unlimited small content updates
- Fastest response times
- Monthly strategy call
- Development hours for larger changes at preferred rates
- $600 CAD per month
What’s Not Included
To keep pricing honest and predictable, a few things fall outside the monthly plan:
- Major redesigns or new feature development (quoted as custom projects)
- Significant content rewrites or new page creation beyond your monthly allowance
- Recovery from issues caused by third parties (hacks on external systems, registrar mistakes, etc.) — though we’ll help you navigate them
- Hosting fees (hosting is a separate line item; we can manage your existing host or provide our own)
Anything outside the plan is quoted separately before work begins — no surprise invoices.
Taking Over an Existing Site
If you’re not already a Dot832 client, we’ll start with a short onboarding:
1. Site Audit
We review your site’s current state — WordPress version, plugins, theme, hosting, security posture, and any obvious issues. The audit is a one-time fee, billed separately.
2. Cleanup
Before we take over ongoing maintenance, we address urgent issues: outdated WordPress core, abandoned plugins, missing SSL, exposed vulnerabilities. Cleanup is quoted based on what we find.
3. Handover
We take over credentials, set up monitoring and backups, and begin your monthly plan. You get a point of contact and a clear understanding of what we’re managing.
Some sites are in rough enough shape that a rebuild costs less than an ongoing cleanup. If that’s the case, we’ll tell you honestly and scope a Starter Kit or custom project instead.
Ready to Stop Worrying About Your Website?
Book a free support consultation. We’ll talk about your site, your concerns, and which plan makes sense. If you’re not already a Dot832 client, we’ll walk you through what a site audit would involve.