Effective Date: April 18, 2026

Last Updated: April 18, 2026

1. Introduction

Dot832 Digital Inc. (“Dot832,” “we,” “us,” or “our”) is committed to protecting the privacy of individuals who visit our website, use our services, or otherwise interact with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the British Columbia Personal Information Protection Act (PIPA).

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Who We Are

Legal Name: Dot832 Digital Inc.

Jurisdiction: Incorporated in British Columbia, Canada

Registered Office: 112 – 970 Burrard Street, Office# 1463, Vancouver BC V6Z 2R4

Website: dot832.ca

3. Personal Information We Collect

We collect personal information that you voluntarily provide to us, as well as information collected automatically when you use our website.

Information You Provide

When you contact us through our website, book a consultation, or engage our services, we may collect:

Your name
Your email address
Your phone number
Any additional information you choose to provide in form fields, emails, or direct communication

Information Collected Automatically

When you visit our website, we and our analytics providers may collect:

Your IP address
Browser type and version
Device type and operating system
Pages visited, time spent on pages, and referring website
Date and time of access

This information is collected through cookies and similar technologies. Please see our Cookie Policy for more details.

4. How We Use Your Personal Information

We collect and use your personal information only for the following identified purposes:

To respond to inquiries and provide requested information
To schedule consultations and deliver the services you request
To send administrative communications about your account, project, or our services
To send marketing communications where you have consented
To improve our website and services through analytics
To comply with legal obligations
To protect our legal rights and prevent fraud

5. Consent

By providing your personal information to us, you consent to its collection, use, and disclosure as described in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting our Privacy Officer using the information in Section 13. Withdrawing consent may affect our ability to provide certain services.

6. How We Share Your Personal Information

We do not sell your personal information. We may share your personal information with:

Service providers who help us operate our business, including Google (analytics), HubSpot (customer relationship management and marketing), and Calendly (consultation scheduling). These providers are bound by their own privacy obligations.
Our hosting infrastructure partner, who maintains the Canadian servers on which our website and our clients’ websites are hosted
Legal and regulatory authorities when required by law, court order, or to protect our legal rights
Successors in the event of a merger, acquisition, or sale of assets, subject to the same privacy protections

7. International Data Transfers

Some of our service providers are located outside of Canada, primarily in the United States. Specifically:

Google (analytics) — data may be stored or processed in the United States
HubSpot (CRM and marketing) — data may be stored or processed in the United States
Calendly (scheduling) — data may be stored or processed in the United States

When personal information is transferred outside of Canada, it may be subject to the laws of the country in which it is held and may be accessible to that country’s courts, law enforcement, and national security authorities. Our website and the websites we host for clients are hosted on Canadian servers with data residency in Canada.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When personal information is no longer needed, we will securely destroy, erase, or anonymize it. You may request details about the retention of your specific information by contacting our Privacy Officer.

9. Safeguards

We protect your personal information with security safeguards appropriate to the sensitivity of the information, including:

Secure Sockets Layer (SSL) encryption for data transmitted through our website
Access controls limiting who can access personal information
Secure storage on servers protected by firewalls and other security measures
Regular software updates and security monitoring
Vendor due diligence on the service providers we work with

No method of transmission or storage is 100% secure, and we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately.

10. Your Rights

Under PIPEDA and applicable provincial legislation, you have the right to:

Access the personal information we hold about you
Correct inaccurate or incomplete information
Withdraw consent for the collection, use, or disclosure of your information, subject to legal or contractual restrictions
Make a complaint about our handling of your personal information

To exercise these rights, contact our Privacy Officer using the information in Section 13. We will respond to verified requests within 30 days, as required by PIPEDA.

11. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other reasons. We will post the updated policy on this page and update the “Last Updated” date. We encourage you to review this policy periodically.

13. Contact Us / Privacy Officer

If you have questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact our Privacy Officer:

Privacy Officer: Tim Burkart

Email: [email protected]

Phone: 888-843-0090

Mailing Address: 112 – 970 Burrard Street, Office# 1463, Vancouver BC V6Z 2R4

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada:

Website: https://www.priv.gc.ca
Phone: 1-800-282-1376

Residents of British Columbia may also contact the Office of the Information and Privacy Commissioner for British Columbia at https://www.oipc.bc.ca.